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FAQ
Frequently asked questions about our repair services in Coventry
Can you help with my insurance claim?
Yes. We work directly with all major insurance companies and can manage the full claim process on your behalf — from initial assessment to completed repair and final sign-off. We'll even contact your insurer for you to get the process started.
Do you offer vehicle pickup or drop-off?
We can collect your vehicle from your home or workplace within Coventry and the surrounding area — subject to availability and distance. If collection isn't possible, we can arrange a courtesy car or discuss alternative arrangements. Ask when booking.
How do I book my car in for repair?
You can book online using our Vehicle Repair Estimator on this site — select your car type, damage, and preferred paint finish to get an instant guide price. Or call us directly on +44-7442-109815 to discuss and confirm your booking. We aim to confirm all bookings within 24 hours.
How long do repairs take?
Most repairs are completed within 3–7 working days depending on damage severity, parts availability, and workload. Minor scratches and stone chips can often be done in 1–2 days. We'll give you a realistic estimated completion date when we assess your vehicle — and keep you updated throughout.
Do you handle lease return inspections and repairs?
Yes. We regularly work with lease and rental companies. If you're near the end of a lease and have wear, minor damage, or scuffs, bring the vehicle in before your inspection date. We'll assess what needs repairing to avoid excess charges — and complete any work needed at a fraction of what the leasing company would charge.
We found extra damage during repair — what happens?
If our technicians discover additional damage that wasn't visible during the initial assessment, we'll contact you immediately before doing any extra work. We'll explain exactly what's been found, provide a revised quote, and wait for your approval before proceeding. You can choose to proceed with the full repair, limit the work to what was originally quoted, or decline the extra work. We never carry out undisclosed repairs without your explicit consent.
Why Choose Mirage Body Shop
Trusted car body repair specialists in Coventry offering expert accident repairs, dent removal, scratch repair and high-quality paintwork with guaranteed results.