Terms and Conditions

These Terms and Conditions govern your use of this website and any services provided by EDYCAR AUTO BODYREPAIR LTD (trading as Mirage Body Shop). By accessing this website or booking services with us, you agree to these Terms.

1. Business Information

Legal entity: EDYCAR AUTO BODYREPAIR LTD
Trading name: Mirage Body Shop
Company number: 14618944
ICO registration number: ZB890228
Contact: Use /contact form | Protected field - use /contact | UNIT 5 STAR INDUSTRIAL PARK,BODMIN ROAD CV2 5DB, Coventry

MirageBodyShop is a trademark used by EDYCAR AUTO BODYREPAIR LTD.

2. Website Use

Website content is provided for general information only. We may amend content, service details, pricing information, availability, or technical features at any time without notice.

You agree not to misuse this website, attempt unauthorised access, or interfere with its normal operation.

3. Quotes, Bookings and Service Acceptance

• All quotes and estimates are subject to inspection of the vehicle and confirmation by us.
• Quotes provided from photos/messages are provisional and may change once the vehicle is physically assessed.
• A booking is not confirmed until accepted by us.
• We reserve the right to refuse or cancel bookings where vehicle condition, safety concerns, parts availability, or information provided by the customer makes the work unsuitable.

4. Price Changes and Additional Work

If additional damage or required work is identified after inspection or during repair, we will notify you and provide an updated quote before continuing where reasonably practicable.

5. Customer Responsibilities

• You must provide accurate and complete information about the vehicle, damage, and any prior repairs.
• You are responsible for removing personal belongings and valuables from the vehicle before handover.
• You must collect the vehicle within a reasonable time once notified work is complete, unless otherwise agreed.

6. Cancellations and No-Shows

If you need to cancel or reschedule, please give reasonable notice. Repeated late cancellations or no-shows may result in refusal of future bookings or requirement of a deposit for rebooking.

7. Payment Terms

Unless agreed otherwise in writing, payment is due on completion and before release of the vehicle. We may retain possession of the vehicle until cleared payment is received, where legally permitted.

8. Workmanship, Parts and Warranty

We provide reasonable care and skill in line with applicable UK consumer law. Any workmanship warranty offered by us applies only to the specific work carried out and does not cover:

• pre-existing faults or unrelated future faults;
• normal wear and tear;
• damage caused after collection, misuse, accidents, third-party actions, or failure to follow our care/maintenance guidance;
• parts covered solely by manufacturer/supplier terms.

Warranty claims must be reported promptly and allow us a fair opportunity to inspect and, where appropriate, remedy.

9. Limitation of Liability

Nothing in these Terms excludes liability that cannot lawfully be excluded under UK law (including death or personal injury caused by negligence, fraud, or fraudulent misrepresentation).

Subject to the above, we are not liable for indirect or consequential losses, including loss of profits, business interruption, or loss of use, except where required by law.

10. Delays Outside Our Control

We are not responsible for delays caused by events outside our reasonable control, including supplier delays, courier issues, severe weather, force majeure events, or system outages.

11. Intellectual Property

All website content, branding, logos, text, graphics and media are owned by or licensed to EDYCAR AUTO BODYREPAIR LTD. You must not copy, reproduce, or use them commercially without permission.

12. Privacy, Cookies and Data Protection

Your use of this website is also subject to our Privacy Policy and Cookie Policy, which explain how we process personal data and use cookies.

13. Consumer Rights

If you are a consumer, these Terms do not affect your statutory rights under applicable UK consumer protection laws, including the Consumer Rights Act 2015.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Courts of England and Wales will have jurisdiction, unless mandatory law in another UK jurisdiction applies to your consumer contract.

15. Changes to These Terms

We may update these Terms from time to time. The latest version is always published on this page.

Last updated: 21 February 2026